Tele-Manas & Your Private Health Insurance: A Guide To Mental Health Coverage
- Rohit Lokhande
- Sep 24
- 3 min read
Updated: Sep 27

Table of Contents
Understanding Tele-MANAS
How Your Private Health Insurance Policy Works
The Perfect Partnership
The Role of OPD Riders
FAQs
In a world where mental wellness is a top priority, understanding your coverage is more important than ever. The government of India has launched Tele-MANAS, a free tele-mental health program that has become a lifeline for many. But if you have a private health insurance policy, you might wonder how this free service fits into your existing coverage.
This blog will guide you through the ideal relationship between this government initiative and your financial safety net, helping you make the most of your mental health insurance.
What is Tele-MANAS?
Tele-MANAS is a toll-free, 24-hour, government helpline that offers free tele-counseling for anyone in need of help. It is a great first step to get immediate support for any situations you may be experiencing stress, anxiety, or depression. If you find yourself in need of voicemail and counseling support, you can access Tele-MANAS helpline at 14416 or 1800-891-4416. Tele-MANAS is a free service means of immediate resource and referral the can also provide further, more specialized support options for care that may mean you would or might need additional care.
How Your Private Health Insurance Policy Works
Thanks to a mandate from the IRDAI, all health insurance policies in India must cover mental illnesses just like physical ones. This includes pre-existing mental health conditions, though a standard waiting period may apply. A private health insurance policy primarily covers in-patient (hospitalization) care, including room rent, doctor's fees, and medication during a hospital stay. However, a traditional policy may not cover the costs of therapy or doctor's consultations without hospitalization.
The Perfect Partnership
The beauty of Tele-MANAS and your private health insurance is that they are complementary, not competing. Tele-MANAS is your go-to for free, immediate support and initial guidance. It's a no-cost entry point into the mental healthcare system. If a professional recommends more intensive care, such as hospitalization or medication, your private plan acts as a critical financial safety net. A free helpline does not replace the need for comprehensive financial protection against high medical costs.
The Role of OPD Riders
In order to have full coverage of your path to mental wellness consider using an OPD rider. A rider is an add-on to your health insurance policy that will cover the costs associated with calling a professional consultant, diagnostic tests, and medications, all without hospital or inpatient admission. An OPD rider allows for your private health insurance to reimburse the cost of regular tele-counseling and in-person therapy sessions.
FAQ's
What is the helpline number for Tele-MANAS?
Tele-MANAS helpline can be reached by calling 14416 or 1800-891-4416.
Do health insurance policies cover pre-existing mental health conditions?
Yes, most policies do cover pre-existing mental health conditions now, provided the individual meets the standard waiting period.
Is tele-counseling covered by private health insurance?
Tele-counseling can be covered if your health insurance policy has an OPD rider or a specific add-on for outpatient care.
Does Tele-MANAS offer a cashless facility?
No, as a free government service, Tele-MANAS operates on a no-cost basis and does not involve a cashless facility or claims.
Can I use my health insurance to get therapy?
Yes, you can use your mental health insurance to cover the cost of therapy if the individual has an OPD rider included in the policy or if the therapy is covered by inpatient hospitalization.
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